Oogachaga
Whatsapp counselling service
Oogachaga’s Whatsapp Counselling offers free, confidential text-based emotional support and counselling for the LGBTQ+ community in Singapore and neighbouring countries, provided by trained volunteers.
Overview
Whatsapp Counselling by Oogachaga is Singapore’s only dedicated Whatsapp counselling service for the LGBTQ+ community, provided by trained volunteers. It offers free, confidential emotional support and active listening for individuals facing issues related to sexuality, identity, relationships, mental health, and sexual health. The service also provides information on LGBTQ+ community resources and LGBTQ-affirming professional resources. It operates during specific hours and is text-based only, ensuring confidentiality and adherence to a strict Code of Ethics.
Who qualifies
Eligibility groups
What you receive
Eligibility details
Clients who identify as lesbian, gay, bisexual, transgender, questioning, queer or gender-diverse (LGBTQ+); clients facing LGBTQ-related issues including parents, spouses, and family members of LGBTQ+ persons; and clients residing in Singapore and neighbouring countries (Malaysia, Indonesia, Brunei).
How to apply
Contact the Whatsapp counselling service at https://wa.me/6585920609 by sending a text message to the Whatsapp number 8592 0609 during service hours (Tuesdays & Thursdays: 7pm – 10pm, Saturdays: 2pm – 5pm). Alternatively, use the email counselling service provided by Oogachaga.
Agency details
Service area
Singapore and neighbouring countries (Malaysia, Indonesia, Brunei)
Important Information
Scheme details may change. Check the official agency website for the latest eligibility, benefits, and application information.
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