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ACES Care Limited

Aces HelpLife

ACES HelpLife is a helpline and volunteer-supported service that helps seniors in Singapore stay connected, navigate online services, and access practical support like meals delivery and medical appointment assistance.

Overview

ACES HelpLife is a dedicated helpline and support service for seniors in Singapore who may be feeling lonely, isolated, or in need of practical assistance.

Key features:

  • A helpline where trained HelpLife Agents listen to seniors’ needs and concerns
  • Connection to volunteers who help seniors use apps and the internet to stay connected and access online services
  • Practical support such as arranging meals delivery, assisting with changing and setting up medical appointments, and guidance in dealing with emergencies
  • Information and reassurance on issues like scams, anxiety about being alone, isolation, and accessing healthcare and community services
  • Aims to reduce social isolation by keeping seniors connected and supported

Scheme type

ElderlyMental HealthCounselling and Emotional SupportGeneral Public Support

Who qualifies

Eligibility groups

Elderly
Persons with mental health issues

What you receive

Counselling
Befriending services
Helpline services
Referral services
Food support
Technology assistance
Information services

Eligibility details

Primarily for seniors/older adults in Singapore. No specific eligibility criteria stated.

How to apply

Call the ACES HelpLife hotline at 6797-6797 (Monday to Friday, 9:00 am to 5:00 pm) to speak with a HelpLife Agent, who will assess needs and connect you to appropriate volunteers and support.

Agency details

Important Information

Scheme details may change. Check the official agency website for the latest eligibility, benefits, and application information.

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