ACES Care Limited
Aces HelpLife
ACES HelpLife is a helpline and volunteer-supported service that helps seniors in Singapore stay connected, navigate online services, and access practical support like meals delivery and medical appointment assistance.
Overview
ACES HelpLife is a dedicated helpline and support service for seniors in Singapore who may be feeling lonely, isolated, or in need of practical assistance.
Key features:
- A helpline where trained HelpLife Agents listen to seniors’ needs and concerns
- Connection to volunteers who help seniors use apps and the internet to stay connected and access online services
- Practical support such as arranging meals delivery, assisting with changing and setting up medical appointments, and guidance in dealing with emergencies
- Information and reassurance on issues like scams, anxiety about being alone, isolation, and accessing healthcare and community services
- Aims to reduce social isolation by keeping seniors connected and supported
Scheme type
Who qualifies
Eligibility groups
What you receive
Eligibility details
Primarily for seniors/older adults in Singapore. No specific eligibility criteria stated.
How to apply
Call the ACES HelpLife hotline at 6797-6797 (Monday to Friday, 9:00 am to 5:00 pm) to speak with a HelpLife Agent, who will assess needs and connect you to appropriate volunteers and support.
Agency details
Service area
Singapore
Important Information
Scheme details may change. Check the official agency website for the latest eligibility, benefits, and application information.
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