NC

National Council on Problem Gambling (NCPG)

National Council On Problem Gambling Helpline

NCPG offers counselling, helpline support, and exclusion schemes to help problem gamblers and their families manage and recover from gambling-related issues. It also provides educational resources and safeguards to limit access to gambling venues.

Overview

The National Council on Problem Gambling (NCPG) provides a comprehensive range of services aimed at helping individuals and families affected by problem gambling. These services include counselling, helpline and webchat support, self-exclusion and visit limit schemes to restrict access to gambling venues, family and third-party exclusion orders, and educational resources on gambling risks. The schemes serve as social safeguards to prevent or limit gambling-related harm and support recovery through professional assistance and community resources.

Scheme type

Family

Who qualifies

Eligibility groups

Families
Pregnant individuals in distress

What you receive

Counselling
Helpline services
Referral services
Educational programmes

Eligibility details

Individuals experiencing problem gambling, their families, organisations concerned about gambling issues, Singapore Citizens, Permanent Residents, and foreigners can access various services including self-exclusion, family exclusion orders, and third-party visit limits. Specific eligibility depends on the service applied for, such as self-exclusion for individuals or organisations, and family exclusion orders for family members.

How to apply

Applications for self-exclusion and voluntary visit limits can be made online via the NCPG website for individuals and organisations. Family exclusion orders and third-party exclusion orders can also be applied for through the website. Users can contact the helpline or use the webchat service for assistance and guidance on the application process. Exclusion and visit limit status can be checked online through the IVEMS portal.

Agency details

Important Information

Scheme details may change. Check the official agency website for the latest eligibility, benefits, and application information.

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