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CARE Singapore

Hear4U

Hear4U is a confidential WhatsApp helpline offering Psychological First-Aid, emotional support, and referrals for people facing emotional or mental health concerns. Available Monday to Friday, 10am–5pm.

Overview

Hear4U is a confidential WhatsApp helpline by CARE Singapore that offers a safe space for people to share concerns about emotional and mental health issues.

  • Provides Psychological First-Aid to support individuals who are struggling emotionally or mentally
  • Offers a listening ear, advice within scope, and can provide referrals and resources when needed
  • Operates Mondays to Fridays, 10am–5pm (not for emergencies)
  • Confidential service with exceptions if there is risk of harm to self or others
  • Not a replacement for medical consultation; users are encouraged to seek qualified practitioners for medical or complex concerns

Scheme type

Mental HealthCounselling and Emotional SupportGeneral Public Support

Who qualifies

Eligibility groups

Persons with mental health issues
General public

What you receive

Counselling
Emotional care
Psychological support/Psychotherapy
Helpline services
Referral services
Information services

Eligibility details

Open to anyone seeking a safe, confidential space to discuss emotional or mental health concerns. Not intended for emergencies or to replace consultation with qualified medical practitioners. Service hours: Mondays to Fridays, 10am–5pm.

How to apply

  1. Send a WhatsApp message to 6978 2728 during service hours (Mon–Fri, 10am–5pm). 2) Share your concerns; a responder will listen and provide support. 3) Referrals and resources may be provided if necessary. For emergencies, call 995 or SOS at 1-767.

Agency details

Service area

Singapore

Important Information

Scheme details may change. Check the official agency website for the latest eligibility, benefits, and application information.

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